FAQS

After your order is shipped, we will send a tracking number via email. Use this number here to monitor your package's journey or use your email and order number. You can also see the details of your purchase in your account here.

For any concerns, please reach out to us at support@interestellarworld.shop.

We accept returns within 14 days of delivery. Items must be in their original condition, unused, and in original packaging. Contact us at support@interestellarworld.shop or by contact form here, to initiate a return.

Currently, we do not offer exchanges. If you'd like a different product, please return your item for a refund and place a new order. If the item is damaged, please reach out to us.

Orders are processed within 1-3 business days. Shipping times depend on your location, typically taking 5-10 business days.

Yes, we ship worldwide. Please note that international shipping rates and any applicable customs fees or taxes will be calculated at checkout.

We offer free shipping on orders over €49 within Europe. A flat rate shipping fee of €9.95 applies to orders under this amount. International rates will vary.

For any questions or assistance, please email us at support@interestellarworld.shop or use our contact form here.

We’re here to help!