Privacy Policy

Last updated: May 2, 2023

This Privacy Policy (this “Policy”) sets out how interestellarworld.shop and its subsidiaries (“we”, “us”, “our”) collect, use, process and disclose information about you when you visit and/or place an order for our products through our website or when you otherwise interact with us, such as in our stores, at an event, through our customer support channels, or on social media.

Information Collection and Usage

The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information.

1. Information You Provide Us
We collect information that you provide directly to us. For example, information provided when you create an account, fill out a form, post a review, make a purchase, correspond with us, request customer support, or participate in any promotions, sweepstakes, or surveys.
The types of information we collect include your name, email address, telephone number, username and password, date of birth, billing and shipping addresses, photos, videos, stories, and any other details you choose to provide. If you make a purchase, we work with third-party payment processors to collect and process your payment information.
If you access and use our special partner offerings, we may collect additional details to validate your identity and eligibility, such as paystub photographs or work email addresses.

2. Information We Collect Automatically
We automatically collect certain information about your interactions with us, including:

• Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
• Device and Usage Information: When you visit our website, we may automatically collect information about how you access our site, including your IP address, log-in details, browser type and version, operating system, and platform. We also track your activity on our website, including URL clickstream, visit duration, and page interactions.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about how you interact with our website. This helps us improve our website, enhance your experience, and analyze the areas and features that are most popular. For more details about cookies and your preferences, refer to our Cookies and Tracking Technologies section below.
• Media Collection: We may capture video and photographic images in our stores for security and fraud prevention purposes.

3. Information We Collect from Other Sources
We gather information from other sources, such as third-party platforms like social media (e.g., Facebook, Instagram) if you use these services to access our website. We also collect information from identity verification services, marketing companies, data providers, and advertising networks. This may include your contact information, product preferences, and details about past purchases from other companies.

4. Information We Derive
We may derive insights about you based on the information we collect. For example, we may infer your approximate location based on your IP address or predict your interest in specific products based on your browsing and purchase history.

5. How We Use Your Information
We use the information we collect to operate our website and deliver the products you order. We may also use this information to:

• Provide, maintain, and improve our products and website
• Personalize your experience with us
• Send you technical notices, security updates, support messages, and other transactional notifications
• Communicate with you about products, services, and events offered by InterestellarWorld, our partners, and other third parties
• Provide and manage our loyalty programs
• Monitor trends, usage, and activities related to our products and website
• Target ads to you on third-party platforms and websites (you can opt-out via our targeted advertising preferences)
• Facilitate contests, promotions, and sweepstakes
• Detect, investigate, and prevent security issues and fraudulent activity
• Comply with legal and financial obligations
• Fulfill any other purpose that is described when the information is collected

We engage others to provide analytics, serve advertisements, and perform related services across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity. Some of our advertising partners enable us to translate your email address or phone number into an identifier that can’t be used to identify you personally. Our advertising partners then use that unique identifier to show ads that are more relevant to you across the web and in mobile apps. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain laws. To learn more about the choices available to you with respect to these practices, see the Opting Out of Targeted Advertising, Sharing, and Sales section below.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices if you reside in the United States; if you reside in the European Union, by visiting www.youronlinechoices.eu; and if you reside in Canada, by visiting www.youradchoices.ca.

Disclosure of Information

In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose the categories of personal information described above in the Information We Collect and How We Use It section in the following ways:

• Service Providers and Partners: We disclose personal information to vendors, service providers, contractors, and consultants that need this information to provide services to us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.
• Location Data: If you choose to allow the website to use your location to find stores near you, integration partners will collect that information directly from you.
• Marketing and Advertising: We may disclose personal information, such as your postal address or email address, to third parties for their own marketing purposes or to extend the reach of our marketing. For example, we disclose information to data co-ops and mailing list providers who help us curate and grow our audience and provide other ad-related services. Depending on your location, these activities may qualify as "sales" under certain laws, and you may opt out as described in the Opting Out of Targeted Advertising, Sharing, and Salessection below.
• Legal and Security Purposes: We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• User Agreement Violations: We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of InterestellarWorld, our users, the public, or others.
• Professional Advisors: We may disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or protect and manage our business interests.
• Business Transactions: We may disclose personal information in connection with, or during negotiations of certain corporate transactions, such as the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Consent: We may disclose personal information when we have your consent or when you direct us to do so. For example, if you provide a product review or otherwise post content on our website, we will disclose that information publicly.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. InterestellarWorld processes, maintains, and uses this information only in a de-identified manner and will not attempt to re-identify such information, except as permitted by law.

1. Access, Correction, and Deletion

Depending on where you reside, you may have the right to:
(1) request to know more about and access your personal information and receive your data in a portable format,
(2) request deletion of your personal information,
(3) request correction of inaccurate personal information, and
(4) make any other requests available to you under the applicable data protection legislation.

To request access, correction, or deletion of your personal information, contact us at support@interestellarworld.shop or via this webform. You can also access, correct, or delete certain information stored within your online account by logging into your account.

Please note that to protect your personal information, we may need to verify your identity before processing your request. We may verify your request by asking you to provide information related to your recent interactions with us. If we deny your request, you may appeal our decision by contacting us at support@interestellarworld.shop. If you have concerns about the results of an appeal, you may contact the relevant authority in your jurisdiction.

2. Opting Out of Targeted Advertising, Sharing, and Sales

As described in the Targeted Advertising and Analytics section above, we process personal information to understand and improve your experience with our Websites and to serve you advertisements on non-Interestellar World properties. Some of these activities may be considered “sales” or “sharing” of your personal information or “targeted advertising” under applicable laws.

We also disclose your information to other entities for marketing purposes as described in the Disclosures of Information section, which may constitute “sales” of your personal information under certain laws.

Depending on where you reside, you may have the right to opt out of targeted advertising, sharing, and sales of your personal information. You can do so by visiting Your Privacy Choices.

3. Nondiscrimination

We will not discriminate against you for exercising your privacy rights.

4. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to analyze visits to our Websites and interactions with our communications to help us improve our Websites, services, and marketing campaigns. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. You can also click here to adjust certain cookie settings. Please note that removing or rejecting cookies could affect the availability and functionality of our Websites. For more information about cookies and how to disable them, see our Cookie Policy.

5. Communications Preferences

You may opt out of receiving text messages or promotional emails from Interestellar World by following the instructions in those communications or by sending us an email at support@interestellarworld.shop. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Interestellar World is headquartered in USA, and we have operations and vendors in various countries, including the United States, the Netherlands, Japan, and others. Therefore, we and those who perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.

Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses.

Where relevant, you may request a copy of these Standard Contractual Clauses by contacting us at support@interestellarworld.shop.

If you are a California resident, California law requires us to disclose the following additional information regarding our collection, use, and disclosure of personal information. If you reside in California, this section applies to you.

1. Additional Disclosures In the preceding 12 months, we have collected the following categories of personal information: identifiers, characteristics of protected classifications under California or U.S. law, commercial information, internet and electronic network activity information, audio and visual data, professional or employment-related information, and inferences. For more information about the data points we collect, the categories of sources of such collection, and how we collect personal information for business and commercial purposes, please see the What We Collect and How We Use It section above.

In the preceding 12 months, we have disclosed personal information for the business and commercial purposes described in the Disclosures of Information section above, and we have made disclosures for business purposes to the following categories of recipients:

• Identifiers (name, IP address, email address) are shared with fraud prevention partners, data analytics providers, marketing partners, payment processors, fulfillment partners, customer support partners, internet service providers, and public platforms (for product reviews).
• Characteristics of protected classifications (age) are shared with fraud prevention partners, data analytics providers, marketing partners, and cloud service providers.
• Commercial information (products purchased) is shared with fraud prevention partners, data analytics providers, marketing partners, payment processors, and fulfillment partners.
• Internet and electronic network activity information (browsing history) is shared with fraud prevention partners, data analytics providers, marketing partners, and cloud service providers.
• Professional or employment-related information (workplace details) is shared with fraud prevention partners and customer support partners.
• Audio and visual data (phone recordings, photos from product reviews) is shared with fraud prevention partners, customer support partners, and may be publicly shared in reviews.
• Inferences (shopping preferences) are shared with fraud prevention partners, data analytics providers, marketing partners, and cloud service providers.

We do not knowingly sell or share personal information about consumers under the age of 16.

1. Data Retention We store personal data associated with your account for as long as your account remains active. If you close your account, we may retain some information about you and your purchases where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements). We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
2. Your Privacy Rights You have the right to opt out of sharing and sales at any time by clicking here. Please see the Your Privacy Rights and Choices section above for more information about the privacy rights you have as a California resident, how to exercise your rights, and how we will verify your requests.

If you are submitting a rights request as an authorized agent, you are required to submit proof of your authorization to make the request, such as a valid power of attorney or proof that you have signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver’s license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his, her, or their own identity or confirm you have permission to submit this request. If you are an authorized agent seeking to make a request, submit this webform or contact us at support@interestellarworld.shop.

1. Notice of Financial Incentives We offer various financial incentives. For example, we may provide discounts, coupons, or other benefits to customers who join loyalty programs or sign up to receive our marketing emails or text messages. When you participate in a financial incentive, we collect personal information from you, such as identifiers (like your email address or phone number), commercial information (like your purchase preferences and interests or purchase history), and professional or employment-related information. You can opt into a financial incentive by following the sign-up or participation instructions provided. If you later decide to opt out of receiving any ongoing benefits, you can do so at any time by following the applicable unsubscribe instructions or contacting us at support@interestellarworld.shop. The value of your personal information is reasonably related to the value of the offer or discount presented to you.
2. Shine the Light California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Interestellar World qualifies for this alternative option. To opt out of having information about you shared with third parties for direct marketing purposes, please click here.

If you are located in the European Union (“EU”), European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, our legal basis for collecting and using personal information will depend on the personal information concerned and the specific context in which we collect it. In addition to the provisions set out above in this Policy, the following provisions shall apply in accordance with the General Data Protection Regulation (“GDPR”):

1. Additional Disclosures For individuals in the EU or EEA, the following applies:

• "Personal information" as set out in this Privacy Policy shall be understood as "personal data" and have the same meaning as set out in the GDPR. The term "processing" also has the meaning ascribed to it in the GDPR.

Category of Personal Data: Identifiers (name, user name, IP address, billing and shipping address, email address, telephone number, password, date of birth)
Purposes of Processing: As set out in section I. 5. (a), (b), (d), (h) and (i)
Legal Bases: Art. 6 (1) (b) GDPR (performance of a contract); Art. 6 (1) (f) GDPR (legitimate interest); Art. 6 (1) (a) GDPR (consent)
Our legitimate interest is to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you.

Category of Personal Data: Audio and visual data (phone recordings when you contact customer service, photos submitted in connection with a product review, videos, and stories)
Purposes of Processing: As set out in section I. 5. (b), (c), and (e) – (g), (i)
Legal Bases: Art. 6 (1) (f) GDPR (legitimate interest); Art. 6 (1) (b) GDPR (performance of a contract); Art. 6 (1) (a) GDPR (consent)
Our legitimate interest is to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you (e.g., to confirm your order, inform you about the shipping process or provide customer support).

Category of Personal Data: Commercial information (records of products purchased, purchase price, date, and location of the transaction, payment information)
Purposes of Processing: Purpose set out in section I. 5. (a)
Legal Bases: Art. 6 (1) (b) GDPR (performance of a contract)

Category of Personal Data: Employment status at an eligible organization (including photographs of paystubs, work email address)
Purposes of Processing: Purpose set out in section I. 5. (j)
Legal Bases: Art. 6 (1) (c) GDPR (legal obligation) and/or Art. 6 (1) (b) GDPR (performance of a contract)

Category of Personal Data: Device and usage information (IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, activity on our Websites, including URL clickstream to, through, and from our Websites, download errors, length of visits, and page interaction)
Purposes of Processing: As set out in section I. 5. (a), (c), (d), (f), and (i)
Legal Bases: Art. 6 (1) (b) GDPR (performance of a contract); Art. 6 (1) (f) GDPR (legitimate interest); Art. 6 (1) (a) GDPR (consent)
Our legitimate interest is to provide, maintain, and improve our products and services and conduct data analytics.

Category of Personal Data: Contact information and participant feedback
Purposes of Processing: As set out in section I. 5. (d), (f), and (g)
Legal Bases: Art. 6 (1) (f) GDPR (legitimate interest); Art. 6 (1) (a) GDPR (consent)
Our legitimate interest is to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you.

Category of Personal Data: Aggregated or de-identified data regarding Website performance
Purposes of Processing: As set out in section I. 5. (a) and (f)
Legal Bases: Art. 6 (1) (f) GDPR (legitimate interest)
Our legitimate interest is to provide, maintain, and improve our products and services.

International Data Transfers
Our Website is hosted and operated in the United States through us and our service providers, and the laws in the United States may differ from the laws in your country. By using the Websites, you acknowledge that any personal data concerning you, regardless of whether provided by you or obtained from a third party, is being provided to us in the United States and will be hosted on United States servers and processed in the United States, and you acknowledge that we will store and process your information to and in the United States, and possibly other countries. We will take all steps reasonably necessary to ensure that your personal data is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism including EU standard contractual clauses where applicable, and that it is treated securely and in accordance with this Policy. Our data processors are bound by appropriate contractual obligations to implement adequate security measures to protect the security and confidentiality of personal data.

1. Data Retention
   We store personal data associated with your account for as long as your account remains active. If you close your account, we may retain some information about you and your purchases where we have an obligation to do so under applicable law (for example, to comply with applicable legal, tax or accounting requirements). We store other personal data which is not associated with your account as long as necessary to carry out the purposes for which we originally collected it in accordance with this Policy.
2. Your Privacy Rights
   If you have questions about our privacy practices, please email support@interestellarworld.shop.

Visitors from the European Economic Area should contact Interestellar World Europe B.V. (the data controller) at support@interestellarworld.shop.

If you reside within the EU or EEA, you have the following additional rights:
(i) to have the processing of your personal data restricted,
(ii) to lodge an objection against any kind of processing based on Art. 6 (1) (e) or (f) GDPR, and
(iii) to withdraw at any time your consent on which a processing of your personal data is based.

To exercise your rights as set out in this section, submit this webform or contact us at support@interestellarworld.shop.

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: EDPB Contact Information
For individuals in the UK: ICO Contact Information
For individuals in Switzerland: FDPIC Contact Information

If you are a Canadian resident, this section applies to you:

1. Consent
   By submitting personal information to Interestellar World or our service providers and agents, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law. You may withdraw your consent at any time to the collection, use, disclosure, or transfer of your personal information by emailing us at support@interestellarworld.shop. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that Interestellar World may not be able to provide you, or continue to provide you, with certain products, services, or information that may be of value to you.
2. Canada’s Anti-Spam Law (CASL)
   We will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time by following the instructions in those communications or by sending us an email at support@interestellarworld.shop.

1. Changes to This Policy
If we change this Policy, we will post those changes on this page in addition to updating the “Last Updated” date at the top of this webpage. If we make material changes, we will notify you more directly, for example by posting a notification or message on the Website or by emailing you prior to such changes taking effect. We encourage you to review this Privacy Policy frequently to stay informed of the latest modifications.

2. Contact Us
If you have a question, concern, or complaint about this Policy or our processing of your information, you can contact us by email at support@interestellarworld.shop.

Copyright © 2024 Interestellar World. All rights reserved. Interestellar World and the Interestellar World logo are registered trademarks of Interestellar World.

PART I: ABOUT THE WEBSITE AND THESE TERMS OF USE

Introduction
These Terms of Use apply to your access to and use of interstellarworld.shop (and its subdomains), along with other online or mobile services or applications (collectively referred to as "the Website") operated by Interstellar World, Inc. (“we,” “us,” or “our”). For company details, please refer to our “Contact Us” page on our website.

The Website is intended for users in Europe. We do not represent or promise that the content available on or through our Website is appropriate or available in other locations. We may restrict access to our Website or any service or product described on it to certain individuals or geographic areas at any time. If you access our Website from outside Europe, you do so at your own risk.

These Terms of Use outline the conditions under which we provide access to and you agree to use the Website. By clicking to accept these Terms of Use or by otherwise accessing or using the Website, you agree to be legally bound by these terms. If you do not agree with these Terms of Use, you should not use the Website.

Changes to the Terms of Use
We may change these Terms of Use at any time. Any changes will be published on the Website, so please review it periodically. The date at the top of this page indicates when these Terms were last updated. Unless otherwise stated, the amended Terms will take effect immediately, and continued use of the Website will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using our Website.

PART II: USE AND OPERATION OF THE WEBSITE

Changes to the Website
We reserve the right to modify, suspend, or terminate the Website’s operation, or any portion of it, at any time. The content on the Website, including products and their prices, may be updated, and we are not obligated to update outdated information. We also reserve the right to interrupt or suspend operations for maintenance or other necessary changes.

Your Obligations
You are responsible for making arrangements to access the Website, and you agree to ensure that anyone who accesses it through your account is aware of and complies with these Terms of Use.

When using the Website, you agree not to:

• Use the Website for any fraudulent or unlawful purpose.
• Impersonate any person or entity or misrepresent your affiliation with them.
• Interfere with or disrupt the Website’s operation.
• Transmit harmful software such as viruses or malware.
• Restrict or inhibit anyone else from using the Website.
• Modify or adapt any part of the Website.
• Remove or alter any intellectual property rights notices.
• Use automated tools (e.g., bots or spiders) to scrape or gather content from the Website.

Your Account
If you create an account, your username and password are personal and should not be shared. You are responsible for maintaining their confidentiality and for any activity under your account. Notify us immediately of any unauthorized use of your account or breach of security.

Links to Third-Party Websites
The Website may contain links to third-party sites. We provide these links for convenience, but we do not endorse or control these sites, and we are not responsible for their content or availability. You access these links at your own risk.

Privacy Policy and Use of Data
Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal data, including the use of cookies.

PART III: IMPORTANT LEGAL INFORMATION

Our Liability to You
The Website is provided "as is," and we do not accept responsibility for its suitability or fitness for your purposes. We do not guarantee uninterrupted or error-free access, nor do we ensure that the Website is free of viruses or harmful components.

We are not liable for any special, indirect, or consequential damages, or any loss of data, profits, or business. In some cases, applicable law may not allow the exclusion or limitation of liability.

Intellectual Property Rights
The content on the Website, including text, graphics, images, logos, and other materials, is owned by or licensed to Interstellar World and is protected by copyright and trademark laws. You may use the content for personal, non-commercial purposes, but may not modify, distribute, or republish it without our written consent.

Miscellaneous
We may transfer our rights and obligations under these Terms to another organization without affecting your rights. If any part of these Terms is found to be unenforceable, the rest will remain in full force.

Dispute Resolution
If you are in USA, any disputes related to these Terms of Use or the Website must be resolved through binding arbitration. Arbitration will be conducted in USA, and the laws of USA will govern.

Governing Law
These Terms of Use are governed by and will be construed in accordance with the laws of USA, without regard to its conflict of law rules.

This Cookie Statement explains how Interestellar World and its subsidiaries (“we”, “us”, and “ours”) use cookies and similar technologies to recognize you when you visit our website (“Website”) and any pages or applications accessed or used through such websites or third-party platforms. It explains what these technologies are and why we use them, as well as your rights to control our use of them. Please note that we use the term “cookies” in this Cookie Statement to refer to website cookies and similar technologies that may collect information automatically when you visit the Website (such as pixel tags, web beacons, device IDs, and similar technologies).

What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites function efficiently and to provide reporting information.

• First-party cookies are set by the website owner (us).
• Third-party cookies are set by parties other than the website owner. They enable third-party features or functionality, such as advertising, interactive content, or analytics.

How long do cookies last?
Cookies can remain on your computer or mobile device for different periods. Some are “session cookies” that exist only while your browser is open and are deleted once you close it. Others are “persistent cookies,” which survive after your browser is closed until a defined expiration date.

Why do we use cookies?
We use first-party and third-party cookies for various reasons:

1. Essential cookies for technical reasons that allow our Website to operate.
2. Performance and functionality cookies to enhance the performance and user experience on the Website.
3. Analytics and customization cookies to understand how the Website is being used and to help us customize it for you.
4. Advertising cookies to make advertising more relevant to you.
5. Social networking cookies to allow sharing of content across third-party social networks.

Types of cookies and their purposes:

1. Essential website cookies: These cookies are necessary to provide services through our Website and to access secure areas.
2. Performance and functionality cookies: These improve the performance of the Website but are not essential. Without them, certain features (like videos) may be unavailable.
3. Analytics and customization cookies: These gather information to help us understand how the Website is used and assess the effectiveness of marketing campaigns.
4. Advertising cookies: These cookies make ads more relevant and prevent the same ad from repeatedly showing.
5. Social networking cookies: These cookies help you share pages and content from our Website on third-party social networks.

Who serves these cookies?
We and third parties, such as Shopify, Google Analytics, and Facebook, set cookies on our Website for various functions, including performance, analytics, advertising, and social sharing.

How to refuse cookies:
You can manage your cookie preferences by adjusting your browser settings. Note that essential cookies cannot be refused, but you may block or delete them by changing your browser settings. For all other cookies, follow the instructions provided in the "How to Control Cookies" section.

What about other tracking technologies, like web beacons?
In addition to cookies, we may use web beacons (tracking pixels or clear gifs) to monitor traffic patterns and improve website performance. These technologies often rely on cookies to function properly.

Do you serve targeted advertising?
Third-party companies may serve cookies to deliver relevant ads based on your browsing behavior on our Website and other sites. These companies may use cookies or web beacons to collect information for targeted advertising.

How can I control cookies?
You have the right to accept or reject cookies. You can modify your cookie preferences through your browser settings. If you reject cookies, some Website functionality may be restricted.

How often will you update this Cookie Statement?
This Cookie Statement may be updated from time to time. Please check back regularly for updates.

Where can I get further information?
For any questions about our use of cookies or other technologies, please contact us at support@interestellarworld.shop.

PART I: ABOUT THESE TERMS

Please read the following Terms of Sale ("Terms") carefully before making an online purchase from Interestellar World. By purchasing products from or through our website, you agree to be bound by these Terms, in addition to our Terms of Use (which is incorporated by reference). If there is any conflict between these Terms and the Terms of Use, or any other agreements you may have with us, these Terms will control with respect to your purchase through our website.

What These Terms Cover
These Terms apply to your order for our products made through our website ("Order"). They set out your rights and obligations in relation to the Order, including important legal information regarding our liability to you.

What These Terms Don’t Cover
These Terms do not cover the purchase of gift cards or the terms of any loyalty programs we may offer. For information regarding the purchase of gift cards or our loyalty programs, please refer to the respective sections on our website.

Why You Should Read Them
Please ensure you read these Terms carefully before placing an Order. They explain who we are, our obligations, how you and we can change or end the contract, what to do if there is an issue, and other key information. If you believe there is a mistake in these Terms, please contact us.

Who We Are
We are Interestellar World, an online store that sells astronomy-related products. Please refer to our "Contact Us" page for details on our company information, including name, address, and relevant company details.

How to Contact Us
For all inquiries, please visit our "Contact Us" page for details on how to get in touch with us.

How We May Contact You
If we need to contact you, we will do so via email or phone at the contact information you provided in your order.

PART II: OUR CONTRACT WITH YOU

How We Will Accept Your Order
Your Order will be accepted once we email you confirmation that your Order has been processed. A legally binding contract will exist between you and Interestellar World once we confirm the Order. If we are unable to accept your Order (for reasons such as product unavailability or an error in the price or description), we will inform you promptly.

Amendments to These Terms
We may update these Terms from time to time. Please review the "last updated" section on the page to see when the Terms were last revised.

PART III: YOUR ORDER: CANCELLATIONS, WARRANTY, AVAILABILITY

Cancellation Before Acceptance
You can cancel your Order before we accept it by contacting our customer support team at the provided contact details.

Problems with Your Order
If there is an issue with your Order, please contact us promptly so we can address the problem, repair any defects, or provide a solution at no extra cost to you.

Warranty
Most of our products are covered by a limited warranty. Please refer to the product page for specific warranty details.

Images and Descriptions
Product images on our website are for illustrative purposes. The actual product may differ slightly in appearance, but will always match the product description.

Legal Rights
As a consumer, you have certain legal rights concerning your Order. Nothing in these Terms will affect those rights, including the right to receive products that are as described and free from defects.

PART IV: PAYMENT

Prices and Taxes
Our prices do not include sales tax or any customs duties for international orders. You are responsible for paying these additional charges.

Payment Methods
We accept various payment methods, including credit and debit cards, PayPal, and other secure third-party payment systems, which will be displayed during the checkout process.

What Happens if the Price is Incorrect
While we aim to provide accurate pricing, if a pricing error occurs, we will contact you to confirm the correct price before processing your Order.

PART V: REFUNDS AND CANCELLATION

14-Day Return Policy
You have the right to return products within 14 days of receipt for any reason. Exceptions may apply for sealed products, customized items, or products that expire quickly. For more details, please refer to our Returns Page.

Refund Process
Refunds will be issued using the original payment method, including delivery costs if applicable. If you are returning items due to defects or misdescription, we will cover the return shipping costs.

Cancellation Rights
We may cancel your Order before it is shipped due to unforeseen circumstances, and we will promptly inform you if this happens. Any payments made in advance will be refunded if we cancel the Order.

PART VI: OBLIGATIONS AND RESTRICTIONS

Events Outside Our Control
We are not liable for delays or failures in fulfilling our obligations under these Terms due to events outside our control, such as natural disasters or transport disruptions.

Export Restrictions
We reserve the right to refuse Orders from regions subject to trade sanctions or other legal restrictions.

PART VII: OTHER IMPORTANT INFORMATION

Intellectual Property
All content on our website, including product descriptions, images, and other materials, is protected by copyright and intellectual property laws.

Transfer of Agreement
We may transfer our rights and obligations under these Terms to another organization, but you may not assign your rights without our written consent.

Governing Law
These Terms are governed by the laws of your jurisdiction, and any disputes will be resolved in accordance with those laws.

Arbitration (For Customers in the U.S.)
Disputes arising from these Terms will be resolved through binding arbitration in Multnomah County, Oregon. For more information, refer to the section on Dispute Resolution.